FAQ

Find answers to our most frequently asked questions.

Find answers to our most frequently asked questions.

Shipping & returns

What if it doesn’t work for me?

At Miloom™, your satisfaction is our utmost priority. We stand behind the quality and effectiveness of our products, and we're confident they will exceed your expectations. That's why we offer a 30-day money-back guarantee – to give you the peace of mind you deserve when making a purchase from us.

How long does shipping take?

Orders ship within [1-3] business days. Once your order is on its way, delivery takes [5-8] business days within the US. You'll get a tracking email as soon as it ships.

How much is shipping? Where do you ship to?

Shipping is free on orders over $[50]. On smaller orders, a flat rate of $[4.90] applies. We currently ship to all 50 US states.

Can you tell me more about your shipping process?

Once you place your order, we pack and ship it within [1-3] business days (Monday to Friday, excluding holidays). Orders placed on weekends or holidays ship the next business day. You'll receive an order confirmation right away, then a shipping email with your tracking link.

How can I track my order?

When your order ships, we'll email you a tracking number and a link. Tracking can take 24 to 48 hours to update after shipping. If you can't find the email, check your spam folder or write to us at [contactmiloombeaty@gmail.com] with your order number.

Will I pay customs?

In most cases, you will not be charged any customs fees. However, customs charges are out of our control and are dependent on the local government. If your order is subject to customs charges, you will be responsible to pay them.

"Great quality stuff for everyone who is looking for new trends. Customer support was super understanding when I ordered at the wrong address, and helped me replace it. Thanks, Your Brand!"

Sofia R. Alberta, Canada.